The dealer (aka croupier) is the casino employee who is the lead in the process of accepting bets and making payouts after the result. He must be fully aware of the rules of the game, as well as understand the various nuances of the gambling establishment. Before employment in the casino, the future dealer must undergo a full-scale training to obtain the necessary knowledge. A person who came to this position does not need to have any special skills and abilities. The specifics of performing the duties of a dealer can be understood by undergoing training.
Requirements for candidates for the position of a casino employee:
- The age of the future casino employee should be between 21 years old and 30 years old;
- The preferred height of a gambling establishment employee is between 1.6 and 2 metres;
- The mandatory requirement - knowledge and ability to communicate in several languages;
- Availability of minimum maths knowledge;
- Pleasant appearance and absence of tattoos on visible parts of the body;
- Competent and pleasant speech.
These requirements are suitable for both croupiers and casino managers. Knowledge of several languages is necessary to be able to comfortably receive foreign visitors. This will significantly increase the prestige and level of the gambling establishment. Knowledge of mathematics is needed to perform the simplest calculations when adding up points. The same skills should be possessed by the manager. It is his responsibility to oversee the gaming processes. Managers can perform general or specific tasks. For example, the employee is able to deal exclusively with the reception of guests or only control the game of several tables.
Also in every casino there are senior managers. They monitor the quality of performance of duties of casino employees. This person is the second in importance after the owner of the gambling establishment. Such an employee has a great responsibility to find and train the right staff, which is able to be attractive to new as well as regular visitors. Get the necessary knowledge employed in the casino person can get in advance in a specialised company on a specific programme. Also training is often offered directly by the gambling establishments themselves, taking the future employee to work.
The main training programmes for casino staff
On the quality of training and the choice of programme depends on the future of the casino employee, as well as the prestige of the gambling establishment. A person must understand what he wants to achieve in this area. If the future employee expects career growth in the field of gambling, then it is worth choosing the most prestigious training programmes and popular companies that offer to go through the process of gaining knowledge.
The list of the main training programmes:
- Standard Programme;
- Advanced Programme;
- Top level programme with additional features.
This is the list of basic programmes that are used in training by many specialised companies. They include all the necessary steps to quickly introduce a future casino employee into a new position. Regardless of the type of programme, each contains information regarding the varieties of entertainment in the gambling establishment. Such knowledge is necessary for both croupiers and managers of different levels. The standard programme is limited to obtaining only these skills.
Choosing an advanced course of study, the future employee more deeply studies the features of each direction of gambling bets. The employee who has obtained such knowledge, has more prospects for employment in a gambling club. There are also programmes that involve additional study of foreign languages. Such training is the longest, but gives many privileges in employment. An employee who receives knowledge on this programme has the opportunity to become a holder of a position in the most prestigious gambling establishments.
It is worth noting that the staff of such establishments as casinos, directly affect the construction of a good reputation and image of the company. Only pre-trained staff is able to interest players in the process of betting, thereby ensuring a stable attendance of the gambling club. Thanks to this, casino owners get high income and no problems in the organisation of the game process.